Serving Allentown & Lehigh Valley Businesses

Your small business IT desk & AI Automation Specialist.

AIXPro manages the tech work small businesses do not have time for: users, accounts, seats, email, devices, backups, security basics, onboarding, offboarding, everyday support, and practical AI automation.

2–50 employee teamsBuilt for businesses too small for internal IT.
Remote first, onsite when neededFast help plus local accountability.
Quote before work beginsSimple retainers, audits, AI setup, and project pricing.
Local Lehigh Valley supportAllentown-area accountability with remote-first speed and onsite help when needed.
Business-first guidanceSupport built around operations, staff, accounts, devices, files, and real workflows.
Clear scope before workAssessment, cleanup, support, and AI setup are quoted before work begins.
Secure by defaultMFA, access control, backup planning, and documentation are treated as basics.

Business IT services that match today's small-business reality.

Most small teams run on Microsoft 365 or Google Workspace, a mix of laptops, shared files, printers, Wi‑Fi, cloud apps, AI tools, and too many unmanaged logins. We make that stack organized, supportable, safer, and more productive.

Account, user & seat management

Know who has access, stop paying for unused seats, and make onboarding/offboarding repeatable.

  • Microsoft 365 / Google Workspace users
  • Licenses, groups, aliases, shared mailboxes
  • MFA setup, recovery, and admin review
  • New hire and departure checklists

Managed Office support

Day-to-day IT help for teams that need someone to call without hiring full-time IT.

  • Email, Wi‑Fi, printers, phones, laptops
  • Remote support and onsite visits when needed
  • Device inventory and workstation setup
  • Vendor coordination and documentation

Business AI setup

Practical AI tools for small teams that want automation without turning the business into a science project.

  • Website AI chat and lead-intake assistants
  • Internal AI agents for SOPs, quoting, and follow-up
  • Email, form, spreadsheet, and CRM automation
  • Safe setup, access controls, prompts, and team training

Security & backup basics

Practical cybersecurity that fits small businesses and helps with cyber insurance conversations.

  • MFA, patching, endpoint protection checks
  • Microsoft/Google security baseline
  • SaaS backup planning and restore tests
  • Cyber insurance questionnaire support

AI setup for real small-business work.

AIXPro helps local businesses add useful AI where it actually saves time: answering common customer questions, capturing leads, drafting follow-ups, routing requests, summarizing calls or forms, and turning repeat processes into simple automations.

AI website chat and lead qualification flows.
Internal AI assistants for SOPs, policies, estimates, and support notes.
AI agents that help with intake, reminders, spreadsheet updates, and CRM handoff.
Microsoft 365, Google Workspace, email, form, and document automations.
Privacy-aware setup with clear human review for customer-facing actions.

Start small, prove value, then automate more.

We begin with one painful workflow, build a controlled pilot, train the team, and document what the automation should and should not do. No hype, no black box — just practical AI that supports your staff.

Good first projects: after-hours website chat, appointment intake, quote-request triage, customer follow-up drafts, knowledge-base assistants, onboarding checklists, and repetitive admin workflows.

Simple B2B packages.

Final pricing depends on users, devices, existing setup, support needs, and included tools. Software licenses and third-party security/backup products are usually separate or pass-through.

AccountCare

For very small teams that need Microsoft/Google account control and occasional support.

from $49/user/mo

Typical minimum: $250–$400/mo

  • User and license management
  • MFA and account recovery
  • Onboarding/offboarding help
  • Quarterly access review
  • Remote support at preferred rates

Secure Managed Office

For firms that need stronger security, backup confidence, and documentation.

from $149/user/mo

Typical minimum: $900–$1,500/mo

  • Everything in Managed Office
  • Security baseline and hardening
  • Backup restore testing
  • Cyber insurance support
  • Quarterly security review
  • Incident response checklist

Start with a Business IT Assessment.

The best first step is a focused cleanup audit: users, seats, admin access, devices, backups, MFA, files, offboarding gaps, and support pain.

Find unused licenses and risky shared access.
Document your Microsoft 365 or Google Workspace setup.
Review onboarding/offboarding and account recovery.
Identify backup, device, and security gaps.
Turn the findings into a monthly support plan or one-time cleanup project.

Assessment pricing typically starts at $299. Larger or multi-location environments are quoted before work begins.

Built for local operators.

Great fit for contractors, professional services, property managers, medical/dental offices, nonprofits, retail offices, small manufacturers, and other Allentown & the Lehigh Valley teams that need dependable support without enterprise complexity.

What working with AIXPro looks like.

Simple, documented, and business-friendly. You do not need to know the technical terms before reaching out.

1

Intake

Tell us what is broken, risky, slow, or disorganized. We confirm urgency, location, users, and business impact.

2

Assessment

We review accounts, devices, access, backups, workflows, AI opportunities, or the specific support issue.

3

Action plan

You get a clear scope, quote, and prioritized next steps before any larger cleanup or support work begins.

4

Support

AIXPro handles the fix, documents what changed, and can continue as your outsourced small-business IT desk.

Request business IT help.

Tell us what your business runs on and what is painful. AIXPro will follow up to confirm scope, urgency, and the right path: assessment, support incident, cleanup project, or monthly plan.

Clear quote before work begins. Card payments and business invoices available. AIXPro provides practical IT support,